Help, Instructions and F.A.Q

ATTENTION: Due to the nature of our product we can not accept product returns or offer refunds. Please choose carefully and if you are in doubt contact us before you make a purchase.

IMPORTAND: Dear customer, we advice that you must notify us of any problems arising from your transaction/purchase, including the downloading of the files chosen by you within 48hrs of your purchase/transaction. Should we not receive your claim within this time, we will assume that the transaction/purchase was completed successfully.

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•  What is a repair manual

A repair manual, is also known as a service or workshop manual, sometimes it is been reffered as a shop manual, this manual is a book just like any other book you would buy in a store except that this is in a digital form which is delivered to your computer instantly upon download. After you download your digital book you can print it or just read it in your computer. To read this digital book(s) you require a special software.

•  How can I read my manual

You need to have the appropriate program (softaware) to open and read your file (manual) Most manuals are in pdf format, some are also compressed (zipped) in this case you need the WinZip or similar program to decompress (unzip) your file(s) before you read them, after you decompress your file you need a pdf reader software like adobe acrobat or similar to read your manual.

•  How can I download my manual

After you complete your payment transaction you will be guided to the download page, follow the instructions on the screen to download your files. Do not hesitate to contact us should you need assistance or if you have any suggestions.

•  How can I pay you

We have a PayPal gateway which allow us to receive credit card payments, you can also pay by echeque or a bank money transfer (by prior arrangement only) In this case we need to clear your cheque (it usually take 3-5 says) or receive your money transfer before we authorize the download of your file. Either way you will be notify by us when your payment has been received with instructions how to download your file(s)

•  I change my mind, can I get a refund

If you change your mind or you simply do not want the manual(s), we advice that due to the nature of our product we cannot accept product returns or offer refunds. Please choose carefully and if you are in doubt contact us before you make a purchase.

•  Why you use Abbreviations

Due to space limitation we need to use short names (abbreviations) to give you an accurate description of the content of a manual, by other words we try to describe the purpose and the level of help you can get from a manual by using short names.

•  Why do I need a manual

The factory manual can help you learn about the engineering part of your craft and eliminates guessing, especially when you troubleshooting. It can also increase your confidence knowing that you follow the factory specifications, advice and safety precaution regarding the repairs, maintenance or handling of your craft's engine and it's auxiliaries.

•  How can I contact you

You can contact us via email. Please choose the email option from the menu if you wish to contact us

•  How can I choose the right manual for me

First you need to be clear as to what you want to do, for example: If you want to learn about your craft you should get the "owners or info. manual" where if you are having problem(s) and you try to troubleshoot and fix them, then you should choose the "workshop or repairs manual" or if you are looking for parts then you should get the "parts manual" Because some of these manuals are highly technical we recoment you to contact us for advice.

•  How can I buy parts from you

First you need to choose your parts, then you can email us to discuss freight, freight cost, insurance and payment. You can also confirm the condition and suitability of your parts.